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with The Greenhouse Effect
We offer FREE delivery on orders over £50* with Next Day Delivery available!
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Delivery Information
Delivery Information
The Greenhouse Effect Delivery Policy
Here’s some further clarification of our delivery information so that you know when to expect your goods.
Free Delivery
We offer FREE NEXT DAY DELIVERY on orders over £50*
*An additional heavy goods surcharge may be applied to heavy or bulky goods (see below).
**Regional delivery surcharges apply for Scotland, Northern Ireland and the rest of the UK (see below).
Orders Under £50
Orders under £50 and under 5KG will be charged £7.99 (inc vat).
Orders under £50 and 5kg – 20KG will be charged at £8.99 (inc vat).
Any order over 20KG but under £50 will be charged accordingly.
Our Next Working Day Delivery Policy
We will always do our utmost to deliver goods to you the next working day for all orders placed before 3pm (Mon-Thurs).
Orders placed after 3pm, Fridays, weekends or bank holidays may take 1-3 days.
However, all goods are subject to availability and delay in delivery of goods is sometimes out of our control.
All dates quoted for delivery are approximate and we shall not be held liable for any losses, damages, charges or expenses caused by any delay for the delivery of goods.
Heavy or Bulky Items Surcharge
Individual items over 13KG – 19.99KG or bulky items (over 1.2m) there will be a £3.50 per surcharge per item.
Individual items of 20KG -39.99KG £7.99 surcharge
Items 40KG and over £10.99 surcharge.
Heavy item surcharge will be shown on product description page.
Regional Delivery Surcharge
Orders from the Scottish Highlands and Islands, Northern Ireland, Isle of Wight, Channel Islands, Scilly Isles and Isle of Man will be liable to a regional surcharge regardless of order value or weight. This will be calculated at check out.
- Scotland – £1
- Remote Scottish Highlands – £9
- Northern Ireland – £24
- Ireland – £36
- Channel Islands – £36
- Isle of Man – £30
- Isle of Wight – £21
Pallet Costs for Very Large Items
If an order is very large or items are very heavy, we may need to send your order on a pallet – we have tried to reflect this in our delivery pricing, however we reserve the right to contact you, should the delivery costs to us be excessive, and agree delivery at cost with yourself (we never make any profit on delivery charges).
We will always contact you if your delivery is on a pallet to ensure it is viable.
Out of Stock Items
Should any item on your order be out of stock, we will contact you primarily via telephone for a speedy response, or alternatively via email to discuss whether you would like to wait for your goods to come in, swap out for a similar item or receive a refund. We will wait for contact with you before processing your order.
Packaging
As a business we are committed to reducing our waste and recycling as much packaging as possible. Your delivery may come in a recycled box, with recycled packaging, however we will ensure that the box is discrete, and that there is no indication of the products inside or our shop name visible.
