GHEDirect Mailbag – Customer Reviews (December ’24)
We pride ourselves on our customer service, and will always do our best to give you the highest level of pre-sales support and aftercare as possible. When you order from us online, you will get looked after as if you were visiting us in person.
With that said, it is aways great to hear from our customers and this last month we have had lots of reviews that have made us smile. Here are a few of them for your reading pleasure.
Many thanks to Ian for the kind words and this picture of his house plant…
Thanks for treating our order for a single small lamp as promptly and professionally as though it was something much larger. Now installed, it is shining brightly on some previously light deprived but now grateful houseplants below a cupboard in our entrance hall.
We’d also like to share this review from Lee who would like a direct line to the shop. 😂
2 orders in with TGE and the customer service is nothing but spot on – THIS is how a business should be run – no pressure selling, knowledgeable about the product and FAST delivery – Other industry “experts” take note. There’s even talk of me having a direct line. 😉
Thanks to Diane for this review, don’t worry about ditzy questions!
I’ve used this company a few times, I have always had a very good experience and super fast delivery and competitive prices, plus Helen is really helpful, when I’ve had ditzy questions to ask, she has always sorted my problem in a kind and friendly manner, I wish all people were as pleasant as her, keep up the good work guys thanks again
Thanks to Scott for this nice review…
First Class Company
I’ve been using ghedirect for several years now and they are first class.
They have a great range of quality products and their prices are very competitive.
Delivery times are superb and Kath at customer services is a star.
I would happily recommend this company based on my personal experiences
Once again we would like to give a huge shout out to Helen, Kath, Donald, Dave and the web team for ensuring our mail order service is of the highest possible standard. 🙂
If you’ve had a good experience ordering from us and you’d like to leave us a review, please do on Google or Trust Pilot.
GHEDirect LTD, 
